Audi gets Video Interactive with Service Customers in the UK

A new service named "Audi Cam", which is being rolled out by the German automaker in the UK this week, will enable customers to not only see and hear about the repair work on their cars but also to authorise it through a mobile phone or a computer.

The Audi Cam is an evolution of the Direct Reception technology introduced across the Audi Centre network last year and which gives customers audiovisual access to their cars from the dealer's reception area as technicians equipped with head-mounted cameras and two-way audio links worked on them.

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